Help & FAQ
Everything you need to know about Family Edition. How it works, member roles, plans, and common questions.
How it works
Start a family
Create a private space and invite the people you love. Grandparents, parents, cousins. Each family is fully private and only visible to invited members.
Share your moments
Any family member can share photos with personal messages to the family wall. Everyone contributes their own moments throughout the period.
It arrives in the mail
Every 4 weeks, all the moments are compiled into a printed edition and physically mailed to your recipient. One edition, one recipient per family.
Member roles
Family manager
The person who created the family. They have full control: change the plan, manage the family fund, add or remove anyone, and delete the family.
Admin
Can invite new members, remove members, and manage the recipient address. Cannot change the plan or access family fund settings.
Member
Can share moments and view the wall. Cannot invite others, change settings, or manage the mailing address.
Plans & pricing
Classic
Up to 24 moments
$9.90 / month
Most popularAn 8.5×11" gazette mailed every 4 weeks. Great for families that share a lot.
Compact
Up to 10 moments
$7.90 / month
A 5.5×8.5" gazette mailed every 4 weeks. Perfect for smaller selections.
You are charged once per edition, every 4 weeks, only when an edition is printed. The cost is deducted from the family fund. Any member can top it up from the app menu.